Direct Ticket Dispatch
Send an Inquiry to Platform Administration
Every submission generates a tracked platform ticket in Super Admin's queue with priority SLA.
Direct Support Channels
Operating HoursMonday - Friday 9:00 AM - 6:00 PM MST (24/7 AI Autopilot)Super Admin Engineering: Mon-Sat 9AM-10PM
Entity & Headquarters1209 Mountain Road Pl NE #7177, Albuquerque, NM 87110 United StatesMX2D LLC • United States & Bangladesh Operations
Enterprise Support Guarantee
- Direct Ingestion: No intermediary bots; ticket drops directly into Super Admin dashboard.
- Zero-Data Privacy Shield: Customer chats and credentials remain locked from external inspection.
- Audit Trail: Inquiries are stamped with ISO timestamps and tracked through closure.
Platform Version 2.5 LiveView Notice Board →